SHIPPING & HANDLING

AUSTRALIA

Orders within Australia will be dispatched from our warehouse in Sydney within 24-48 hours of purchase. Orders placed on the weekend or on a public holiday will be shipped the next business day.

COSTS (AUD)	ESTIMATED TIME
FREE standard shipping for orders $90 & over	2-6 business days
Standard shipping $10 (Orders under $90)	2-6 business days
Express shipping $12	1-3 business days

Please Note

All orders will receive a tracking number once dispatched.
We are not responsible for any lost or stolen orders.
During sale & peak periods there may be a slight shipping delay.
We currently only ship within Australia.

FAQs

Can I track my order?

After placing your order, you will receive a confirmation email with your tracking number.

How quickly will my order be sent?

All orders will be dispatched within 24-48 hours. Any orders placed on the weekend or on a public holiday will be shipped the next business day.

Do you ship world wide?

Yes, we offer fast, reliable international shipping. Get your order in as little as 3–4 days.

Do I have to sign for my order?

No, you have the option to authorise the courier to leave your order in a safe place with no signature required. If you don’t authorise this, the courier driver should leave a card with a notice of attempted delivery. It will be left at your local / closest post office.

I wrote the incorrect shipping address, how can I update?

Once the order has been placed, we are unable to change or edit the order.

My products arrive damaged

In the unlikely event, an item has been damaged during transit, we will provide you with a replacement or a full refund. Please contact us with your order details within 7 days of receiving your order. Include a photo of the damaged item/s.

What happens after I place my order?

We like to keep you updated, so you know when you’re likely to receive your order. You will receive the following email notifications.

Order Confirmation - We have received your order.

Dispatch & Shipping Confirmation - Your order has been packed and is on its way to you. This email will include your tracking information.